FAQs

  • Prohibited Items include:

    • CANS, BOTTLES, GLASS, OR CONTAINERS

      (including re-usable water bottles)

    • OUTSIDE FOOD OR BEVERAGE

      (outside alcohol will result in immediate removal)

    • BACKPACKS OR LARGE BAGS OVER 12” X 12” X 8”

    • ILLEGAL DRUGS AND/OR PARAPHERNALIA

      (will result in immediate removal)

    • WEAPONS OF ANY KIND

      Including Firearms, pocket knives, leatherman, pepper spray, tear gas, handcuffs, stun guns, wallet chains, studded belts, etc.

    • SKATEBOARDS, ROLLERBLADES, BIKES, ETC.

    • ANIMALS/PETS (EXCEPT SERVICE ANIMALS)

    • AUDIO/VIDEO RECORDING EQUIPMENT

    • Drones, balloons, beach balls or related items, laser pens or pointers, noisemaking devices, whistles, air horns, poles/sticks to display flags, banners, large signs, pamphlets, fliers, handbills (unless previously approved) OR ANY other item deemed inappropriate or dangerous by Venue Management.

    WEAPONS ARE NOT ALLOWED, REGARDLESS OF ANY LICENSES OR PERMITS. THIS INCLUDES FIREARMS, KNIVES, OR ANY ITEM DETERMINED TO BE POTENTIALLY DANGEROUS BY OUR SECURITY STAFF AND/OR MANAGEMENT.

    PATRONS WHO ATTEMPT TO BRING PROHIBITED ITEMS INTO OUR VENUES WILL BE ASKED TO RETURN THEM TO THEIR VEHICLES.

    IF YOU ARE EJECTED FOR BRINGING A PROHIBITED ITEM YOUR TICKET IS NON-REFUNDABLE.

    NO EXCEPTIONS WILL BE MADE.

  • Identification MUST be valid (not expired) and show:

    • The bearer's date of birth

    • The bearer's signature (except US Military ID – see below)

    • A photograph of bearer

    • Expiration Date (except tribal ID)

    Types of acceptable ID:

    • Driver’s License, Instruction Permit, or I.D. Card issued by any U.S. State, U.S. Territory and District of Columbia

    • Driver’s License, Instruction Permit, or I.D. Card issued by any Canadian Province

    • Valid Washington State Temporary Driver’s License must be combined with an expired valid ID meeting above requirements.

    • U.S. Armed Forces I.D. Card (Encrypted signature acceptable)

    • Merchant Marine I.D. Card issued by the U.S. Coast Guard

    • Official Passport, Passport Card, NEXUS Card

    • Washington State Tribal Enrollment Card (No expiration date required)

  • Street parking is available in the neighborhood or grab a spot in one of the many paid lots nearby. Save money and the planet by taking advantage of Seattle's public transit.

  • Unless an event is noted as being “seated” or “Partially- seated” the following will most likely be true:

    • The Crocodile is standing room only.

    • Madame Lou’s is standing room with very limited seating.

    • Here-After is a seated theater.

    For further details please visit our Accessibility page.

  • The Box Office is located at the corner of 1st and Wall underneath The Crocodile’s historic sign. The box office is open for advance ticket sales Tuesday through Friday 12:00pm - 5:00pm. Daytime box-office hours are subject to change. The evening/showtime box office opens 30 minutes prior to scheduled event door times. Advance tickets may not be available for purchase during evening box office hours. The box office for Here-After is located at the entrance in Post Alley between 1st Ave and Western. Tickets purchased in-person at The Crocodile box office are subject to a $2/ticket box office fee.

  • Due to limited space and staffing we do not typically offer a coat check.

    Coat Check may be available for select shows in The Crocodile venue but is not guaranteed.

  • We are now proudly serving Tat’s Deli sandwiches and other bites in the Here-After lobby lounge 7 days a week 6pm - 12am. Order online for pickup or via The Crocodile, The Society, or Madame Lou’s.

  • Arrive early for a bev or a bite in Here-After or The Society to get the best spot in the room. Door times are listed on the calendar or your ticket for each event. Check our calendar and social media pages for posted set times.

  • You’re halfway there. Advance tickets are available on this very website but if you prefer to do it the old-fashioned way, you can purchase tickets to future shows when the box office is open during daytime box office hours.

  • Most tickets are emailed directly to you at the time of purchase and can be scanned at the door by security without a stop to the boxoffice. If you do not have a scannable ticket or are on a guest list, your name will be on the will call list which is located at the box office. Box office opens 30 minutes prior to door times. The purchaser/ticket holder must be present with valid I.D. in order to receive the tickets.

  • The purchaser must contact Ticketweb customer service prior to the day of show, and they can change the name for you. If you can’t get in contact with Ticketweb customer service please bring a copy of the purchaser's driver’s license, and a note saying that you are authorized to pick up the tickets.

  • All sales are final unless the show is canceled. No exceptions will be made.

  • If you are 21 and over, you may leave and come back unless the show is operating on a “one-in-one out” basis. Ask your friendly security guard about the re-entry policy for the evening. There is no re-entry for those who are underage. If you leave the venue, you will be re-screened by security. No exceptions.

  • Please check the event listing for age restrictions. Note that for events limited to 21 and over, you must provide valid I.D. to enter and must be over the age of 21! All ages means that there are no age restrictions and anyone can attend. We ask that anyone under the age of 14 is accompanied by a parent or guardian.

  • Camera policy varies depending on the artist/event. Common policy is “No Photo” absolutely no flash photography, professional cameras, or cameras with detachable lenses without prior venue approval.

  • Show length varies per artist and show. Check on the event listing or on our socials for posted door and start times.

    • No full face coverings (Full masks may be worn if pulled up on the head). Staff must be able to recognize/verify photos on government-issued ID.

    • No fake weapons or violent props such as guns, knives, baseball bats, lightsabers, etc.

    • No costumes that mock race, religion, heritage, cultural identity, or trivialize human suffering.

  • The best way to stay in the loop on upcoming events is to sign up for our newsletter! You can also follow us on Facebook, Twitter and Instagram! Check out our Calendar for the most up to date show listings.

  • Email booking@thecrocodile.com to inquire about renting the venue for your special event! Check out our Private Event rental page for more info.

  • The Crocodile is currently following all King county and Washington State mandates and policies regarding COVID-19. The Crocodile may ask for proof of vaccination or masks to enter at the request of the performing artist. Please check individual event listings for any additional Covid-19 entry requirements. Additional entry requirements will be listed at the time of purchase. The Crocodile encourages guests to continue to wear masks unless actively eating or drinking. These requirements are subject to change based on city and state Covid 19 safety mandates. We thank you in advance for your patience and cooperation.